📦 Shipping Policy
1. 🌍 Do you ship internationally?
Yes, we offer worldwide shipping. However, we currently do not ship to the following countries due to shipping restrictions:
- Philippines
- Indonesia
- Cuba
- Iran
- Sudan
- Syria
We are actively working to expand our shipping capabilities to these regions.
2. 💰 What are the shipping costs?
- Enjoy free shipping on all orders.
- For promotional items under $10 (e.g., postcards), a flat shipping fee of $18 applies.
- Look out for site-wide free shipping promotions during sale seasons!
3. ⏱️ How long does delivery take?
Total Delivery Time = Processing Time + Shipping Time
- Processing Time: 2–5 business days
- Standard Shipping Time: 10–20 business days
Note: Orders to South America and the Russian Federation may take over a month due to customs delays.
4. 🔍 How can I track my order?
Once your order is shipped, we’ll send you an email with tracking details.
Please allow 1–2 business days for tracking info to appear.
5. 📦 What if my package doesn’t arrive?
If your order hasn’t arrived within 30 days, please contact us at:
We will resend the package or offer a full refund based on your preference.
6. 🔄 What is your return policy?
- Returns accepted within 30 days of delivery.
- Items must be in original condition and packaging.
- Return shipping is the buyer's responsibility unless due to our error.
See full details on our Return Policy.
If you have more questions, feel free to contact us: support@lungtastone.com
